Privacy Policy
Effective Date: September 30. 2025
Privacy Policy
The Plug (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website(s), services, and membership platform.
By accessing or using The Plug, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.
Information We Collect
- We collect information in the following ways:
Account & Membership Information: Name, business name, email, phone, payment details, and listing details when you sign up as a member. - Event Submissions: Event details, contact information, and images when you post events.
- User Content: Reviews, comments, and other information you choose to share.
- Automatic Data: IP address, browser type, device info, and site usage through cookies and analytics tools (Google Analytics, Facebook Pixel, etc.).
- Payment Processing: Handled securely by third-party providers (e.g., Stripe, PayPal). We do not store full credit card numbers.
How We Use Your Information
- We use the information we collect to:
Provide and manage your membership, listings, and event postings. - Improve the functionality and user experience of The Plug.
- Send service-related communications (account updates, billing, event reminders).
- Send marketing communications (if you opt-in).
- Analyze site usage and improve SEO and advertising performance.
- Protect against fraud, spam, and misuse of the platform.
Sharing Your Information
- We do not sell your personal information. We may share limited information with:
Service Providers: For hosting, payment processing, analytics, and marketing. - Legal Compliance: If required by law or to protect our rights and community.
- Business Transfers: If The Plug is merged, acquired, or sold.
Cookies & Tracking Technologies
- The Plug uses cookies, pixels, and similar tools to:
Remember your preferences and settings. - Analyze traffic and performance.
- Deliver relevant ads and promotions.
- You can manage or disable cookies in your browser settings, though some features may not function properly.
Data Retention
We retain your information as long as your account is active or as needed to provide services. You may request deletion of your account and personal data at any time.
Security
We use reasonable technical, administrative, and physical safeguards to protect your information. However, no online system is 100% secure.
Your Rights
- Depending on your location, you may have rights under privacy laws (e.g., GDPR, CCPA), including:
Access, update, or delete your data. - Opt-out of marketing communications.
- Request a copy of your personal data.
- To exercise these rights, contact us at [Support@ThePlug.com].
Children’s Privacy
The Plug is not directed to children under 13. We do not knowingly collect information from children. If you believe we have, contact us to request removal.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.
Contact Us
For questions about these Terms, contact us at:
Email: connect@joinThePlug.com